Hyundai Ranks Third in 2019 J.D. Power Quality Scorecard

This year Hyundai ranked third in the 2019 J.D. Power quality scorecard, scoring 71 problems per 100 vehicles, which is a slight improvement from its 2018 score.

This ranking is a remarkable accomplishment for Hyundai considering more brands dropped this year instead of improving in ranking  in the heavily monitored Initial Quality Study released June 19, 2019, at the Automotive Press Association.

The 2019 Initial Quality Study is determined by the results of a 233 question survey across eight vehicle categories and is completed by 76,256 buyers and lessees of new 2019 models. Dave Sargent, vice president of global automotive at J.D. Power, said there are several underlying reasons for Hyundai's high ranking, including its user-friendly technology that is easy for consumers to operate and understand.

According to Sargent, Korean brands like Hyundai are adept at "understanding exactly what consumers want in their vehicles and delivering just that."